Privacy Policy

Effective as of November 6, 2026

COTT Cargo ("we," "our," or "us") operates the website https://merryslippers.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our Site. We are committed to protecting your privacy in full compliance with applicable laws and platform standards, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Children’s Online Privacy Protection Act (COPPA), Federal Trade Commission (FTC) guidelines, and Google Merchant Center requirements.

1. Personal Information We Collect

We collect several types of information from and about users of our Site, including:

• Identifiers and Contact Details: Full name, billing address, shipping address, email address, and phone number.
• Payment and Transaction Information: Credit/debit card numbers, transaction history, and payment details processed directly through our secure, PCI-DSS compliant third-party payment gateways. We do not store raw card numbers on our servers.
• Technical and Device Information: Internet Protocol (IP) address, browser type and version, operating system, unique device identifiers, time zone settings, and internet service provider (ISP).
• Usage and Interaction Data: Pages viewed, referring/exit URLs, search terms, products viewed or added to cart, and dates/times of your visits.

2. How We Collect Your Information

We collect information through the following methods:

• Direct Interactions: When you complete checkout forms, create an account, subscribe to newsletters, submit customer service requests, or contact us.
• Automated Tracking Technologies: As you navigate our Site, we use cookies, web beacons, tracking pixels, and server logs to record browsing behavior and device data.
• Third-Party Integrations: Analytics tools and marketing platforms that monitor interactions on our storefront.

3. Purpose of Data Collection

We process your personal information strictly for legitimate business purposes, including:

• Fulfilling, processing, and shipping orders for Merry Slippers.
• Processing payments and preventing fraudulent transactions.
• Communicating order confirmations, updates, and customer support resolutions.
• Analyzing website performance, functionality, and customer experience.
• Administering targeted marketing, personalized advertisements, and email campaigns (where consent is provided).
• Complying with statutory, tax, and legal obligations.

4. Sharing with Third-Party Service Providers

We share personal data only with trusted third parties necessary to operate our business and fulfill customer contracts:

• Payment Processors: Secure gateways (such as Stripe, PayPal, or Shopify Payments) to authorize and complete transactions.
• Shipping Carriers: Logistics providers (such as USPS and UPS) to deliver orders to your shipping address.
• Analytics Providers: Services such as Google Analytics to evaluate traffic, conversion funnels, and site health.
• Advertising Platforms: Platforms such as Meta Ads (Facebook/Instagram), Google Shopping / Google Ads, TikTok Ads, and Snapchat Ads to serve relevant product ads and measure advertising efficacy.
• Legal Authorities: Regulatory agencies or law enforcement when required by subpoena, search warrant, or applicable law.

5. Cookie Policy

Cookies are small text files placed on your device. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for shopping cart persistence, authentication, and core site navigation.
• Performance and Analytics Cookies: Enable us to count visits and traffic sources to measure and optimize site efficiency.
• Functionality Cookies: Remember your preferences (such as country or currency).
• Targeting and Advertising Cookies: Placed by marketing partners to track your browsing habits across sites to deliver relevant advertisements.

You may adjust your browser settings to refuse some or all cookies; however, disabling cookies may impair your ability to complete purchases on the Site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy warranty obligations, resolve disputes, and comply with tax and record-keeping laws. Transactional data is typically retained for up to 7 years to satisfy accounting and regulatory standards.

7. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your personal information:

• Right to Access / Know: Request details of personal data collected, used, or disclosed.
• Right to Rectification: Request correction of inaccurate or incomplete personal records.
• Right to Erasure (Right to be Forgotten): Request the permanent deletion of your personal data, subject to legal retention obligations.
• Right to Restrict or Object to Processing: Object to processing for direct marketing or profiling.
• Right to Opt-Out of Sale or Sharing: We do not sell personal information for monetary value. However, sharing data for cross-context behavioral advertising may qualify as "selling" or "sharing" under the CCPA. You may opt out at any time by contacting us.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please email us at support@merryslippers.com.

8. Children's Privacy (COPPA Compliance)

Our Site and products are directed exclusively toward adults aged 18 and older. We do not knowingly solicit or collect personal information from children under the age of 13 (or under 16 where required by local law). If we learn that personal data of a minor has been gathered without verified parental consent, we will promptly delete that information from our servers.

9. Updates to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be posted directly to this page with an updated "Effective as of" date. Continued use of the Site following updates constitutes your acceptance of the revised terms.

10. Contact Information

If you have any questions, complaints, or requests concerning your privacy, please contact:

COTT Cargo
Website: https://merryslippers.com
Email: support@merryslippers.com